支持
Support for all Weisenjoy apps · 覆盖未森趣玩旗下所有应用
我们通常在 1–2 个工作日内回复。We usually respond within 1–2 business days.
常见问题 · Common topics
Bug 反馈 / Report a bug
邮件告诉我们复现步骤、设备型号与系统版本，我们会尽快修复。Email us the steps to reproduce, your device model, and OS version — we'll fix it as fast as we can.
功能建议 / Feature requests
我们的产品由真实用户需求驱动，欢迎任何想法。Our products are shaped by real user needs — all ideas are welcome.
账号与数据 / Account & data
带账号体系的应用可在设置中直接删除账号；也可邮件请求导出或删除数据。Apps with accounts offer in-app account deletion; you can also email us to export or delete your data.
订阅与退款 / Subscriptions & refunds
购买与退款由 Apple 处理：退款请访问 reportaproblem.apple.com，订阅管理请在「设置 → Apple 账户 → 订阅」中操作。Purchases are handled by Apple: request refunds at reportaproblem.apple.com and manage subscriptions in Settings → Apple Account → Subscriptions.
关于数据的收集与使用，见隐私政策。For how we handle your data, see our Privacy Policy.